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Merlin House, 1 Langstone Business Park
Newport

01633 459012

For more than 10 years we have provided companies of all sizes and in a variety of sectors with uncomplicated, innovative and affordable human resources advice and on-site support ensuring that your people are an asset to your company and not a liability.

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About PulseHR

Solving the human resources puzzle for almost fifteen years ...

About PulseHR

For almost fifteen years, PulseHR has been providing companies of all sizes across multiple market sectors with uncomplicated, innovative and affordable human resources advice and support, helping companies to recruit and manage their teams to their full potential whilst always ensuring that they work within current employment laws allowing them the time to concentrate on running their businesses.

We are happy to work on a project by project basis with companies needing specific help with an issue or on a Retained Support basis where we can become your virtual HR team, or if you have an in-house HR resource, we can act as a source of advice and guidance to them or be your virtual HR director when more sensitive or strategic HR issues need to be discussed.

Our vision is to help every customer achieve their strategic business goals; our mission is to provide every customer with hands-on, uncomplicated, innovative and affordable HR support, based on a thorough understanding of their business and its needs.

Our values are:

Honesty and Integrity:

  • We'll be honest about what we do; we'll be straightforward in how we work with you
  • We'll not exaggerate or over-complicate
  • We'll give you what we promise to give you
  • If we make a mistake, we'll apologise and make good
  • We'll listen to you and be honest in our replies, even if it means that you won't always like what we say, and we're happy for you to treat us in the same way

Putting Customers First:

  • We'll work hard to ensure that you will want to keep working with us and will want to recommend us to others
  • We'll be there when you need us and not just during office hours

About our Managing Director, Alan Kitto Chartered FCIPD

The PulseHR team is led by Alan Kitto, who founded PulseHR in 2003. Prior to this, Alan had held HR Director roles in a number of companies in an HR career that spans more than twenty years.  In recognition of his extensive experience in senior and strategic HR roles, in 2014 Alan was made a Chartered Fellow (FCIPD) of the Chartered Institute of Personnel and Development.

Alan was a Samaritans Listener for almost fifteen years and in 2015 was appointed as the organisation-wide Functional Lead for Contact Distribution, a role he held until August 2016.


HR at its simplest. Alan takes the burden away of day to day HR queries, he talks simple English and doesn’t bombard you with technical HR jargon. A friendly ear at the end of the phone whenever you need him.

Due to the high standards we put on ourselves and deliver to our Customers. It is essential that the people we work alongside have these core values and I am happy to say that Alan goes above and beyond. He is an extension to our company - Nothing is ever too much trouble and he ensures he understands our company and its ethos to ensure the right outcome. We happily tell our staff that Alan is our HR guru and he is definitely part of the Truly Tailored Recruitment team …
— Victoria Maddock, Director, Truly Tailored Recruitment Limited